How do I opt-out of email communication?
To change your communication preferences, go to the Account Update page. Here you will be provided with the option to opt-out of receiving emails from us. If you are not logged in to your account, you will be prompted to do so.
Turnaround Time
The estimated production turnaround advertised on this site is based on the typical number of hours or days that a print job is completed under normal circumstances, excluding Saturdays, Sundays and holidays.
Production would start when all of the following are met: all print-ready artwork is uploaded, full payment is received and in cases so requested by the customer or required by us, when the proof is approved online through customer's account or by email. For orders where a hard copy proof has been requested, the signed proof should be received by us on or before the cut-off time.
Note that transit time for shipping is always additional to production turnaround and it is therefore advised that this be taken into consideration upon placing the order.
While we exercise due diligence to meet your target finished date, unforeseen delays in delivery services, breakdown of equipments, illness, inclement weather and other occurrences may impact our ability to meet the deadline.
Guide to Image Resolution
Your screen resolution doesn’t accurately reflect your image resolution because monitor displays usually have about 72 to 116 ppi. To view print resolution of your image, zoom in up to 300-400%.
When taking pictures from a digital camera for your print project, it’s best to set your camera to the highest resolution setting.
Four-Color Process Printing uses the CMYK color mode. Convert RGB images to CMYK using graphics editing software such as Adobe Photoshop.
Save your images in a lossless file format such as .tif and .eps to maintain accuracy and quality.
Resolution Rules-of-thumb:
The higher the dpi, the greater the resolution, the better the image quality. But don’t go overboard. Higher resolution images create larger file size.
Image resolution is directly and inversely proportional to an image’s physical size. When you increase the resolution of an image, reduce its size. When you enlarge an image, lower the resolution. Otherwise, the image will print poorly.
For printed images, the ideal resolution is 300 dpi for images and 400 dpi for text at the final printed size.